Have a question? We’re here to help.
Just got your tuition bill?
To help you stay on track with billing and financial aid requirements, we’ve gathered the most common action items in one place. These reminders are typically shared in our email updates, but they’re also posted here so you can easily return to them anytime you need a quick check.
Check your Financial Aid: If your financial aid is not crediting your bill, log into the 'Financial Aid' section of EC Online Services to confirm your application is complete and no documents are missing.
Enroll in a Meal Plan (if needed): Meal plans are optional for commuters and students living in St. Julie Hall or the Notre Dame Campus. Students may enroll in any of the available plans through the EC Online Housing Portal.
** Students that select an elective meal plan for the fall semester will have them automatically renewed for spring semester.
- Waive or Enroll In Student Health Insurance : If you have comparable health insurance coverage, please visit www.universityhealthplans.com to waive participation in the College's Student Health Insurance Program. Completing the waiver will remove the $2,900 insurance premium from the tuition bill. Please note that this waiver must be completed annually. Information about enrolling in the College's health insurance plan is also available on the University Health Plans website.
- Using an Education Loan to pay for school? Explore lender options at www.elmselect.com and www.studentaid.gov/PLUS. Be sure to submit your application now so your loan can be approved before the bill due date.
- Using a 529/College Savings Plan to pay for school? If you haven’t already, request payment from your plan provider to ensure it arrives before the bill due date.
Have more questions?
See below for commonly asked questions in the Office of Student Financial Services. If you can’t find what your looking for or need more information on a specific topic, please do not hesitate to contact us directly.
Students will be notified at their Emmanuel email address when their semester tuition bill is available online and more details including the bill due date will be provided in this email. Once available, students may access the bill on EC Online Services through the Billing & Payment Center.
Yes, you can grant other individuals (parents or guardians) access to your real-time online account information by designating them as 'Authorized Users'. To set up an Authorized User, log in to EC Online Services, select "User Options" and "Designate Authorized User".
Students can generate a link to reset the password for their authorized users by logging in to EC Online Services, selecting "User Options" and "Designate Authorized User". At the top of the page there will be a blue box that has the link to reset passwords for authorized users. Click on the link to send the password reset email to your authorized user(s).
There are several options to pay your bill after your financial aid has been applied including the interest-free monthly payment plan as well as student and parent loans. For more information please visit our Payment Options page. If you have concerns about paying your tuition bill, please contact your student financial services counselor.
If you applied for financial aid and your aid does not appear on your bill, additional information may be needed to complete your financial aid application. To view any outstanding requirements, login to EC Online Services and select “Financial Aid.”
Yes, students who are awarded a private scholarship may use it as a credit towards the bill before the funds are received by providing our office with a copy of the scholarship notice.
New or returning students who are first time borrowers of a Federal Direct Loan must complete Entrance Counseling at www.studentaid.gov/entrance-counseling and a Master Promissory Note (MPN) at www.studentaid.gov/mpn.
Students living in Loretto, St. Ann and St. Joseph Halls are required to have a meal plan and the cost is included in the price for combined Housing & Meal Plan. Student's in these halls will automatically be enrolled in the 225-semester block plan and no further action is required unless you want to change from the default plan through the EC Online Housing Portal.
Meal plans are optional for commuters and students living in St. Julie Hall or the Notre Dame Campus. Students may enroll in any of the available plans through the EC Online Housing Portal.
The Commonwealth of Massachusetts requires that all students enrolled at least ¾ time have health insurance coverage. Each year students are required to either enroll in or waive enrollment in the College's Student Health Insurance Program. If you already have health insurance and would like to waive enrollment in the College’s plan, and have the student insurance premium removed from your bill, you must submit a health insurance waiver by the tuition due date. To review the details of the College’s plan and to complete the enrollment or waiver form, visit www.universityhealthplans.com.
Emmanuel’s Books & Course Materials All-Access Program provides students with access to required course materials for the first day of class through one streamlined program. The Books & Materials Fee is billed each semester, and students are automatically enrolled in the program. Students who wish to obtain materials on their own may opt out by the deadline each semester. For more information about the program, costs, deadlines, and accessing materials, please visit www.emmanuel.edu/all-access.
Although mid-semester withdrawals are infrequent, some students may benefit from tuition insurance. Students have the option of purchasing varying amounts of tuition insurance through GradGuard to protect their investment if they were to leave school prior to the end of the semester due to illness, injury, or death.
If you have questions regarding the plan, please visit https://gradguard.com/tuition/emmanuel.
View the College’s Withdrawal Policy & Refund Schedule.
Additional Resources
Find other helpful resources, like video guides, here!
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