Accounts & Passwords

Passwords protect and limit access to both personal data and to Emmanuel's business data and system resources. Password authentication is required for all user accounts at Emmanuel.

Faculty, staff, and students can reset their Emmanuel College account password by using the password self-service tool.

Please read our page in Cybersecurity Awareness for more information about our process of detecting and resetting unsafe passwords for your Emmanuel account.

Everyone at Emmanuel College has an account that provides access to the technology and online services they need for their work and learning.

With one account, faculty, students, and staff can easily access services such as EC Online Services, Microsoft 365 (including email, calendar, SharePoint, and OneDrive), EC Learn, EC Print, and the College’s wireless network, eduroam.

All Emmanuel College faculty, students and staff are required to enroll in our two-factor authentication service, Duo, to access Emmanuel College services. Duo requires secondary authentication after logging into Emmanuel College services via push notification or a FOB key to verify the identity of the user.  

In the case of a lost phone, new phone, or change of phone number, helpdesk [at] emmanuel.edu (users must contact the Emmanuel College IT Helpdesk) to verify their identity and reactivate their Duo accounts. Regardless of whether this is done in-person or over the phone, a representative will need to verify certain personal information with the user.