Are you new to working at Emmanuel College?

Check out this guide for details about technology on campus!

Emmanuel employees have access to a wide variety of programs, tools, and services through Information Technology. This guide is offered for staff and faculty to take advantage of and get ahead in the work day. Follow the accordions below to get started.


Campus Support

Emmanuel College IDs are granted door and printer access on campus and are also linked to an account to which money can be uploaded and used in the Dining Hall, Muddy Cafe, and at vending machines located in the Administration Building and the Jean Yawkey Student Center.

In the event of an emergency, every effort will be made to communicate with the extended Emmanuel College community in an accurate and timely fashion.

The Emmanuel homepage is the primary location for announcements related to emergency notifications. Emergency notifications and safety alerts will also be communicated through the RAVE Emergency Notification System, the College's Facebook and Twitter accounts.

In more severe scenarios, alerts will be placed at the top of the homepage as a banner. If needed during a time of crisis, an alternate "light" version of the homepage can be enacted to ensure it remains active.

RAVE Emergency Communications
Internally, Emmanuel utilizes the RAVE Emergency Notification System to communicate with the College community. All students, faculty, staff and administrators are required to register for this free service, which informs registered users of campus closures and campus emergencies via mass e-mail, voice-mail and/or text message.

While all Emmanuel community members' college e-mail addresses are automatically registered with the system, Campus Safety encourages everyone to register alternative e-mail addresses and phone numbers, including those of family members. Faculty and staff can also register for RAVE.

Communications in Emergency and Weather
If an emergency or inclement weather should affect the day-to-day operations of the College, announcements will be posted to the Emmanuel homepage and all staff, faculty and students will receive notification via the RAVE Emergency Notification System, which provides announcements when necessary via e-mail, voice-mail and text message.

Safety Alerts
Emmanuel College community members will be advised of security incidents that have occurred on or near the campus, should the College feel the community's safety may be affected. Notification will be through direct messages to e-mail inboxes, text message, voicemail and emergency alerts posted to the Emmanuel website.

Departments throughout the college use a variety of systems for different purposes, specific to their workflow. Below are links to some of the most commonly used systems. Please note that these programs are only available through the on-campus network or off-campus through VPN. For technology questions regarding Synoptix, Advocate, Resident, Raiser's Edge, or C-CURE, please contact the IT Helpdesk.

  • Colleague
  • ImageNow
  • Informer

For questions regarding standard hardware setup for Staff and Faculty, please click here. To access the Emmanuel network on your device off-campus, please click here

For tips and tricks about the standard operating system used at Emmanuel, check out Windows 7 Support.  To learn more about internet browsers installed on our devices, please select from the choices below. For support regarding Internet Explorer, please contact the IT Helpdesk.


The IT Helpdesk is here to answer any technology related questions you have. Click here to learn more about what the Helpdesk offers. 

The following link are useful work-order systems for getting help from departments on campus: Facilities Work Order System

Please note that if you have not yet submitted a Facilities work order request, you will need to register for an account

Marketing Project Planning System

Communication, Collaboration & Organizational Tools

Office365, survey tools, printing services, and more.

Check out the tabs below to explore the programs and hardware available to improve communication, collaboration, and organization.

Microsoft Office 365 is a modern collaboration platform that provides a full-featured email system with 50 GB of storage as well as web and mobile access. Click here for more information about Office 365 at Emmanuel or click the links below for email tutorials. Check out Outlook Tips & Tricks.

OneDrive is a cloud storage, file hosting service that allows users to sync files and later access them from a web browser or mobile device. OneDrive includes a client install that can sync files across devices as well. Please visit the OneDrive Help Center, Microsoft's OneDrive video training, or click here more information about O365.

OneNote is a digital notebook through O365 which automatically saves and synchronizes your work. For questions regarding this program, please visit the OneNote Help Center, Microsoft's OneNote video training, or click here for more information about Office 365.Survey Tools

Microsoft Teams
Emmanuel College uses Microsoft Teams as its primary internal communication platform. The platform allows for instant messaging, video calling, tiered access, file sharing and storage, essentially acting as a hub for all group or departmental information. For help with Microsoft Teams, please visit this link to learn more about its functionality.

For more information regarding Emmanuel College desk phones, please click here.

Video Conferencing
For more information regarding video conferencing technology like Zoom and Microsoft Teams at Emmanuel College, please click here.

Emmanuel College provides and recommends a number of tools which allow users to create surveys and analyze data.

Qualtrics software enables users to collect and analyze data online for different purposes including market research, customer satisfaction and loyalty, product and concept testing, employee evaluations and website feedback. Please visit Qualtrics Support for questions regarding this survey tool.

Microsoft Forms is a simple software which allows users to create surveys, quizzes, and polls, and easily see results as they come in. Please visit Microsoft Support for questions regarding this survey tool.

Doodle is a, "simple way to decide on dates, places & more." This tool can be used to collaborate with others to find the best time or location for an event. Visit Doodle Support for questions regarding this survey tool. Please note that you will have to register for a Doodle account separately to use this service.

ECPrint is a printing and imaging service with 46 multi-function print devices located in each academic, administrative, and residential building. To learn more about this service, please click here.

Creation Software

Word, PowerPoint, Excel - and more!

Did you know that all Emmanuel students, staff, and faculty can download the Office Suite on up to five devices? Check out the accordions below to learn more.

Click here to learn more about Office products offered through Office 365, or click here to access the Office 365 Training Center.

Prezi is, "a presentation resource on a mission to reinvent how people share knowledge, tell stories, and inspire their audiences to act." Please note that if you do not already have an account setup for Prezi, you will need to register for one in order to use this software.

Sway is a Microsoft Office program which allows users to create and share interactive reports, personal stories, and more. This software is available via Office 365.


HireSaints is Emmanuel College's career management system for students and recruiting database for employer partners. This site can be used to post employment opportunties, internships, fellowships, and volunteer experiences. Once opporutnities are posted, use this site to track applicants and archive postings for later review. For questions about HireSaints, please contact the Career Center.

ADP Workforce Now is a human capital management program used for payroll, HR, time, and benefits. This site can be used to track and log time off, review benefits, and approve time and attendance for student workers. For questions regarding ADP, please contact Human Resources.

The Office of Human Resources site on the portal is home to many useful and important documents for new employees of Emmanuel College such as benefits resources, the policies and procedures manual, emergency response guides, and the holiday schedule. Please contact Human Resources for any questions regarding this site or its contents.