Counseling Center Continuing Resources Spring 2020

Emmanuel’s Counseling Center will continue to serve as a resource for students to ensure that student mental health needs continue to be met during this critical public health response. A majority of in-person counseling appointments will be rescheduled or provided remotely by phone, where appropriate. If additional care is needed, counselor and client will collaborate to determine a plan based on student’s individual mental health needs, current location, and current public health recommendations. The Counseling Center encourages students to reach out by phone to discuss support as needed.

Counseling FAQs

I’m a client of the Counseling Center and I have an appointment. Can I go?

The Counseling Center will suspend regularly scheduled face-to-face counseling appointments as part of community social distancing efforts. All scheduled appointments through March 30 will be rescheduled and provided remotely by phone where appropriate. If additional care is needed, counselor and client will collaborate to determine a plan based on student’s individual mental health needs, current location, and current public health recommendations.  The Center has sent all existing clients an email explaining this process. 

I have an appointment with the psychiatrist and need a refill on my medication.  What do I do?

The psychiatrist will contact each existing patient with scheduled appointments before March 30 and will work with each student to avoid disruption in medication and decide on longer term needs.  Students who are have never met with the psychiatrist will likely be referred to a local prescriber.

What if I am not a client, but would like to meet with a counselor?

Schedule with a new service delivery model

Until March 27, the Center will be focused on working with existing clients while they transition their service model to a telemedicine platform.  Students are invited to schedule brief appointments after this time to work with a counselor on a focused area.  If you want to schedule single sessions after March 27, you can do so now by calling  617-735-9920. 

Remote Consultation - Students who want help with referrals or have other immediate needs or questions can schedule a current and speedy phone consultation with a counselor to help identify community or other needed supports at this time. To schedule an immediate phone consultation, call 617-735-9920.

Find off-campus referrals —Students have access to a free EC on-line referral source and can locate providers who are local and take their insurance (

 A similar site is

We also recommend using your insurance provider or PCP to identify therapists who are local and have availability.

I live nearby. Can I make an appointment to come in for counseling?

At present, the Center is not providing face-to-face appointments for existing or new clients.  New clients can call now to make an appointment for after March 27.   A phone consultation to help with finding immediate community support currently is available by calling 617.735.9920 (see above)

How can I cope with stress related to Covid- 19?

This temporary change for the College will impact students in a number of areas and may impact a sense of well-being and stability.  We encourage the Emmanuel community to support one another and be patient and compassionate with themselves and others during this stressful time. The Counseling Center will continue to serve as a resource to students and we encourage our students to explore the resources posted below and reach out by phone to discuss supports as needed. 

Coping with Mental Health Impact of Social Distancing

Support Help Line:  1-866-342-6892

Free access to specially trained mental health specialists to support people who may be experiencing anxiety or stress following the recent developments around COVID-19, including social distancing impact. 24/7 free resources.

Coping with stress during infectious disease outbreak:



Follow the Counseling Center on Twitter (@EmmanuelCounsel) and Instagram (@ECCounseling) for more up to date resources and information.


What do I do if I have emergency mental health needs?

If you are off campus and experiencing a mental health emergency, call 911 or visit your local emergency room immediately.   

If you are experiencing a mental health emergency on campus, contact your RA or call Campus Safety at 617-735-9888.

Additional Emergency Supports

  • National Suicide Prevention Hotline: (800) 273-8255
  • Text Line: Text “Start” to 741-741; Text "Steve" to 741-741 for a clinician of color
  • SAMHSA: 1-800-662-HELP (4357) (in English and Spanish)
  • Transgender Crisis Hotline: (877) 565-8860
  • LGBTQ+ Hotline: (866) 488-7386
  • Boston Area Rape Crisis Center: (can make referrals) (617) 492-RAPE

Additional Tele-Therapy Resources (sign up and pay for sessions with a licensed counselor)

  • Talkspace Online Therapy – online counseling by text, audio or video messaging at an affordable cost
  • Better Help – professional online counselors available 24/7, private and affordable

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