15853234180001332568501

Remote Access (VPN)

Remote access off-campus to access Emmanuel IT Services

Remote Access Services through Virtual Private Network (VPN) provides Emmanuel College members with connectivity to IT services from off campus. For the full list of services supported through VPN, see the list below. Emmanuel College Information Technology supports Cisco's Any Connect Secure Mobility Client as its primary VPN client. It is compatible with both Windows and Mac operating systems.

Available To:
Staff and Faculty

(Staff Department members that primarily rely on one of the systems requiring VPN will be provided VPN access by default. To request VPN, please click on the Request Service tab. Student access is prohibited.)

What does it do?

• Provides a solution for users to work remotely from off campus and connect to integrated services that are normally only available on campus.

• Provides the ability to work through the various port blocks and firewalls that Internet Service Providers (ISPs) and administrators have built that often interrupt mission critical work from being accomplished remotely.

• Provides access to shared network files and folders to continue collaboration from off-site on Emmanuel provided laptops only.

• VPN provides a secure connection to the Emmanuel network but is not what some people call "Remote Desktop" and does not allow users to remotely access another computer.

What systems require VPN for usage off campus?

The list below indicates services you can access off campus without VPN and those which require VPN. If the system or service you are looking for isn't listed, please contact the IT Helpdesk for more information:

DOES NOT REQUIRE VPN REQUIRES VPN
Outlook and Web Email Ellucian Colleague*
EC Learn Ellucian Recruiter*
ADP Workforce Now Informer
MySaints Portal ImageNow*
Online Academic Resources Shared Documents/Network Drives
OneDrive Raiser's Edge*
Ingeniux CMS

*Usage may also require Emmanuel provided computer and/or associated software installation

Tutorials and Guides

All Emmanuel issued laptops have the VPN client pre-installed. If you are working from a personal computer, follow the steps below to install the client and get connected.

Technical Requirements
Cisco Any Connect Secure Mobility Client and service will work on Macs running OS X 10.7 or later, Windows 7, 8, and 10 including 64-bit versions.

How to get connected

Emmanuel College users with VPN access can connect to Emmanuel's VPN by using the Cisco Any Connect Secure Mobility Client already pre-installed on an Emmanuel laptop. For a connecting with a non-Emmanuel device, please email the IT Helpdesk at Helpdesk@emmanuel.edu for further isntructions or use the request tab to submit a VPN request to the IT Helpdesk.

To use VPN, verify that your device is connected to a wireless network at your remote location, open the Cisco Any Connect Secure Mobility Client application, and connect to ecfw.emmanuel.edu. You will then be prompted for your Emmanuel login credentials as well as a method of mutli-factor authentication. Please note, that unlike other services that use Duo for authentication, the VPN tool will not prompt you before sending a notification to the associated mobile device. Instead, once credentials have been entered, please check this device immediately to accept authentication. Once authenticated, you will automatically connect to the VPN.

Tutorials
Please select the corresponding guide for usage of VPN on your specific operating system: 

Instructions for using VPN on a PC

Instructions for using VPN on a Mac

FAQs

Frequently Asked Questions

Do I need an internet connection to use VPN?

Yes. VPN establishes a secure and private connection between your computer and Emmanuel's network through the internet. If working remotely, you must establish a connection to the internet before connecting through the VPN client.

Should I turn on VPN while on campus?

No. VPN is only required when working off campus and when connecting through a different internet enabled network.

How long can I stay connected to VPN?

For security purposes, every VPN session disconnects after 3 hours by default. Simply reconnect to create a new VPN session after VPN timeout.

How can I test that my VPN is working?

Once you have the client installed and configured, you should receive a message indicating a successful connection status.

What is remote desktop and can I use it?

Remote desktop enables a computer to be controlled remotely by another computer across networks. Due to security and reliability concerns, remote desktop is not a service provided or supported by Emmanuel IT unless individually approved by the Director of IT Services and Support or Chief Information Officer. In exchange for a lack of remote desktop service, Emmanuel IT has set a standard to replace Staff and Faculty desktops with laptops for all users requiring remote access with VPN. If you require remote access and do not yet have an Emmanuel provided laptop, contact the Helpdesk to submit a laptop request.

Request Service

How to request Remote Access (VPN)

Staff Department members that primarily rely on one of the systems requiring VPN will be provided VPN access by default. Student access is prohibited. Access is limited by licensing and availability. Any other Emmanuel College staff or faculty member can request access by contacting the Emmanuel College IT Helpdesk.

Explore Emmanuel

Research Spotlight: Searching for an Evolution Solution

Propelled by a National Science Foundation (NSF) grant, students and faculty in the Mathematics Department are studying the rate of evolution in spatially structured populations using evolutionary graph theory, which may inform the estimation of important events in our evolutionary past, such as when humans split from our closest primate relatives.

Learn More
Learn More
Research Spotlight: Powerful Partnerships

In collaboration with Emmanuel graduate, Kierstin Giunco ’17, Associated Professor of Education Christine Leighton and current student Kayla Balthazar '20 are working with local elementary students to deepen reading engagement and comprehension.

Learn More
Research Spotlight: Economics Education on a Global Scale

As her research in economics education has focused on innovation in the classroom and finding ways to help students apply economic theories to real-world situations, students are vital in every aspect to Associate Professor of Economics Rebecca Moryl’s work.

Learn More
Eileen Milien '22: A Career-Affirming CURE

When choosing a college, Eileen knew two things for sure—that she would be able to get to know her professors and peers and that she wanted to be in an area in which she would have myriad opportunities in the research and medicine.

Learn More
Melissa Duffy '20: Artist and Appreciator

When Melissa started at Emmanuel, she chose what she believed to be two separate and distinct majors—studio art and history—to fulfill her both her personal and professional interests.

Learn More
Kai Uehara '20: Social Justice Scholar

Kai has always had the inclination to try to make any situation better. When he was searching for colleges, Emmanuel's social justice mission resounded deeply with his ideals of supporting those who need the help.

Learn More
Robert Columbus '20: The Idea Man

Robert’s interest in the workings of the wider world grew in 2011 as the Arab Spring became international news. “I love history,” he said, “so knowing the history of the states as well as their current affairs made their actions and interactions much more interesting to me.”

Learn More
Jake Hill '20: Seeing Citizenship with a Capitol C

Growing up in a suburban town outside of Boston, going to college in the city had always been a goal for Jake. After touring Emmanuel's campus he felt it had the perfect mixture of “small campus feel and big city appeal.”

Learn More
Learn More
Jessie Wang '19: Head of the Class

What began as an on-campus job in Emmanuel's student center transformed into a new career path for Jessie, one that brought her to Harvard University as a master's candidate in higher education administration. 

Learn More
Learn More

Let's Get Started.

Emmanuel is a place where students broaden their sense of what’s possible and prepare for inspiring careers in an ever-changing world. Be here.