Emmanuel’s IT Helpdesk provides walk-in assistance, telephone assistance as well as assistance through email.
Students, Faculty, Staff
General laptop diagnostic and virus removal for both Macs and PCs. We provide the collective expertise of both professional and student customer service representatives, and will triage and re-route issues to other services areas when necessary. Emmanuel IT does not make hardware or major software repairs to student computers. All support to student hardware is on a "best effort" nature and focused on educating the student on best route to repair themselves or get cost effective repairs outside Emmanuel.
*Critical computer issues such as hardware failures and operating system failures cannot be repaired or covered by the IT Helpdesk excluding Emmanuel issued computers.
An Emmanuel ID
Visit the IT Help Desk located in the Administration Building, Room 133.
Walk-in hours: 8AM-5PM Monday - Friday, excluding Institute holidays
Staff, Faculty, Students
The IT Helpdesk provides telephone support at 617-735-9966 on all Emmanuel technologies.
A member of the IT team will record the details of your issue/request, your contact information, and begin to diagnose/process your issue/request.
The IT Helpdesk is open for standard support Monday - Friday, 8:00 a.m. - 5:00 p.m. Extended faculty support is available Monday - Thursday, 5:00 p.m. - 7:00 p.m.
Some issues/requests can't be completed effectively by phone. In these cases, a member of the IT team will schedule a visit or ask that you bring your technology to the IT Helpdesk.
To utilize our telephone support, contact the IT Helpdesk at 617-735-9966 during our business hours.
Staff, Faculty, Students
Walk-in support is available during business hours by visiting the IT Helpdesk in Administration Building, Room 133.
A member of the IT team will record the details of your issue/request, your contact information, and begin to diagnose/process your issue/request.
The IT Helpdesk is open for standard support Monday - Friday, 8:00 a.m. - 5:00 p.m. Extended Faculty support is available Monday - Thursday, 5:00 p.m. - 7:00 p.m.
Some issues/requests can't be completed during a walk-in visit. In these cases, a member of the IT team will coordinate to follow up with you once the work is complete.
To utilize our walk-in support, visit the IT Helpdesk in the Administration Building, room 133.
Nick grew up in a family of medical professionals—his mother and grandmother are both nurses and his father is a paramedic. “I’ve always been surrounded with medical jargon and stories of health incidents, crises, and the rewarding benefits of providing care,” he said.
For Nadel, the stage is her “second home,” and the community she’s found within Emmanuel’s Theater program, a second family. While she originally thought she would pursue college theater as a hobby, she soon realized the work would define her student experience and provide a foundation for life beyond Emmanuel.
As a mathematics and economics double major with a concentration in statistics, Matt found actuarial work of calculating the financial consequences of risk for companies right in line with his interests.
Prior to coming to Emmanuel, Gianna had never heard of the field of sociology, but was very familiar and passionate about issues of crime and justice. Her time at Emmanuel helped her to not only put a name—but also, a purpose—to that passion.
Propelled by a National Science Foundation (NSF) grant, students and faculty in the Mathematics Department are studying the rate of evolution in spatially structured populations using evolutionary graph theory, which may inform the estimation of important events in our evolutionary past, such as when humans split from our closest primate relatives.
Assistant Professor of Communications and Media Studies Mark Flynn and Tristyn Suprenant ’20 take a look at food advertisements and the effects of mindfulness on television binge watching.
In collaboration with Emmanuel graduate, Kierstin Giunco ’17, Associated Professor of Education Christine Leighton and current student Kayla Balthazar '20 are working with local elementary students to deepen reading engagement and comprehension.
As her research in economics education has focused on innovation in the classroom and finding ways to help students apply economic theories to real-world situations, students are vital in every aspect to Associate Professor of Economics Rebecca Moryl’s work.
When choosing a college, Eileen knew two things for sure—that she would be able to get to know her professors and peers and that she wanted to be in an area in which she would have myriad opportunities in the research and medicine.
When Melissa started at Emmanuel, she chose what she believed to be two separate and distinct majors—studio art and history—to fulfill her both her personal and professional interests.
Kai has always had the inclination to try to make any situation better. When he was searching for colleges, Emmanuel's social justice mission resounded deeply with his ideals of supporting those who need the help.
Robert’s interest in the workings of the wider world grew in 2011 as the Arab Spring became international news. “I love history,” he said, “so knowing the history of the states as well as their current affairs made their actions and interactions much more interesting to me.”
Emmanuel is a place where students broaden their sense of what’s possible and prepare for inspiring careers in an ever-changing world. Be here.
Questions?
617-735-9715
