Emmanuel’s IT Helpdesk provides walk-in assistance, telephone assistance as well as assistance through email.
Students, Faculty, Staff
General laptop diagnostic and virus removal for both Macs and PCs. We provide the collective expertise of both professional and student customer service representatives, and will triage and re-route issues to other services areas when necessary. Emmanuel IT does not make hardware or major software repairs to student computers. All support to student hardware is on a "best effort" nature and focused on educating the student on best route to repair themselves or get cost effective repairs outside Emmanuel.
*Critical computer issues such as hardware failures and operating system failures cannot be repaired or covered by the IT Helpdesk excluding Emmanuel issued computers.
An Emmanuel ID
Visit the IT Help Desk located in the Administration Building, Room 133.
Walk-in hours: 8AM-5PM Monday - Friday, excluding Institute holidays
Staff, Faculty, Students
The IT Helpdesk provides telephone support at 617-735-9966 on all Emmanuel technologies.
A member of the IT team will record the details of your issue/request, your contact information, and begin to diagnose/process your issue/request.
The IT Helpdesk is open for standard support Monday - Friday, 8:00 a.m. - 5:00 p.m. Extended faculty support is available Monday - Thursday, 5:00 p.m. - 7:00 p.m.
Some issues/requests can't be completed effectively by phone. In these cases, a member of the IT team will schedule a visit or ask that you bring your technology to the IT Helpdesk.
To utilize our telephone support, contact the IT Helpdesk at 617-735-9966 during our business hours.
Staff, Faculty, Students
Walk-in support is available during business hours by visiting the IT Helpdesk in Administration Building, Room 133.
A member of the IT team will record the details of your issue/request, your contact information, and begin to diagnose/process your issue/request.
The IT Helpdesk is open for standard support Monday - Friday, 8:00 a.m. - 5:00 p.m. Extended Faculty support is available Monday - Thursday, 5:00 p.m. - 7:00 p.m.
Some issues/requests can't be completed during a walk-in visit. In these cases, a member of the IT team will coordinate to follow up with you once the work is complete.
To utilize our walk-in support, visit the IT Helpdesk in the Administration Building, room 133.
When it came time to search for an internship, Philip decided to go big—and looked to the accounting industry’s Big 4 of Deloitte, EY, PwC and KPMG, each of which has a Boston-based office just a few miles from campus.
"If anyone would ask me what to do in college, I would tell them to do everything. Get as much experience as you can. Meet people and do things. Take advantage of all college has to offer."
Jumping into her Emmanuel experience, Shakirah was sure of two things: that what she had planned was going to be a “tall task,” and that she was up for the challenge.
Katherine’s foray into biology might seem an unlikely one for a future dentist.
As a future educator, Jonathan understands there is a lesson to be learned in everything.
For career inspiration, Erin looked no further than her family of first responders and their calling to “help people on their worst days.”
During the Fall 2022 semester, MacDonald and her research team of psychology majors Madeline Bradley ’23 and Matthew Lemansky ’23 (pictured) investigated the lived experiences of participants in an 8-week mindfulness training program.
One transformative high school law class changed Alyssa’s college plans from STEM to political science.
Nick grew up in a family of medical professionals—his mother and grandmother are both nurses and his father is a paramedic. “I’ve always been surrounded with medical jargon and stories of health incidents, crises, and the rewarding benefits of providing care,” he said.
Emmanuel College is one of 140 local nonprofits to receive grants of $100,000 to $500,000 each through the Cummings Foundation’s $25 Million Grant Program.
Counseling & health psychology major Christine came to Emmanuel knowing she wanted to pursue a career in health care, and the College’s opportunities and connections for students interested in the field—as well as a neuroscience course she attended at EC Incoming—made the decision an easy one.
When asking secondary education and biology double major Angela Girodier '22 if she’s more passionate about research or teaching, she quickly and emphatically says “both.”
Emmanuel is a place where students broaden their sense of what’s possible and prepare for inspiring careers in an ever-changing world. Be here.
Questions?
617-735-9715
