Limited support is available for students. Staff/faculty support is wide-ranging and includes up to a full computer replacement depending on level of repair needed. Student support is limited to diagnosis on a "best effort" nature with advice on local repair service shops.
Emmanuel IT does not make hardware or major software repairs to student computers. All support to student hardware is on a "best effort" nature and focused on educating the student on best route to repair themselves or get cost effective repairs outside Emmanuel.
To request support for computer repairs, contact the Helpdesk at helpdesk@emmanuel.edu or 617-735-9966. Also, you can visit the Helpdesk in the Administration Building, room 133.
