Coronavirus FAQs

Since the spring transition to online-only programs in light of the COVID-19 pandemic, Emmanuel College has been closely monitoring the evolution of the virus’ spread, as well the recommendations of the City of Boston, the Commonwealth of Massachusetts and Federal government and agencies for fall re-opening. 

The following FAQs reflect the College’s current planning and decisions. We will continue to update this page in the coming weeks and months and will communicate directly with our community via email announcements. Please continue to send your questions to our Emergency Preparedness Committee at or call 617 735-9715. 

Any faculty or staff who have questions should contact the Office of Human Resources at 617 735-9991 or  

Table of Contents 

  • General College Operations  
  • Housing and Campus Services  
  • Academics 
  • Health and Wellness 
General College Operations

Emmanuel College is open virtually, with classes and services being delivered in an online format for the summer semester. During this time, buildings are closed with the exception of locations for essential and emergency services.

Emmanuel is actively planning to resume the undergraduate on-campus living and learning experience for the Fall 2020 semester. Academic programs will be offered in a hybrid format, with classes running both face-to-face and online. The academic calendar dates for undergraduates are listed below and additional information will be released in the coming weeks. 

  • August 26th: Classes begin on-campus and online 
  • November 20th: On-campus instruction for undergraduates concludes; classes held online on November 23rd and 24th 
  • November 24th: Deadline for resident students to depart campus for Thanksgiving break 
  • November 30th – December 4thAll classes conducted virtually 
  • December 7th to 10th: Final exams conducted virtually 
  • January 19, 2021: Spring 2021 classes resume

*classes will be held on Labor Day, Columbus Day and Veterans’ Day 

Graduate and Professional Programs Fall 1 and Fall 2 courses will be online-only. 

  • Fall 1: September 8th-October 25th  
  • Fall 2: October 26th-December 17th  

All classes will be held online for the summer semester. In the coming weeks, the College will communicate with the community on other activities which will be held virtually during the summer months.

Throughout the COVID-19 pandemic, the College has supported the Longwood Medical and Academic Area (LMA) hospitals in a number of ways including making residence space and parking available to area medical professionals and donating PPE supplies from campus labs.

All Admissions programs are now virtual. The Admissions office is offering webinars and individual appointments. Click here to see all virtual visit options. If you have questions or would like more information regarding these programs, please contact Admissions at 617 735-9715 or 

The on-campus new student Orientation in June has been postponed. Emmanuel staff are currently working on alternate virtual plans for Orientation and will communicate directly with new students (first year and transfer) once that information becomes available. In the meantime, we look forward to engaging with our new students online as they begin to prepare for their transition to the Emmanuel community. 

Yes, all previously scheduled on-campus events for the spring and summer have been postponed, canceled or moved online.

Tuition and fees for the fall semester may be found here. Fall 2020 tuition bills will be available online no later than the week of July 6th. Payment for the fall tuition bill is due by August 5th. Once available, students will be notified via their Emmanuel email. For detailed information on payment options visit Should you have any questions regarding the options available to pay the tuition bill, please contact us at 617-735-9938 or via e-mail at 

Emmanuel is committed to helping students and families who are concerned about the ability to continue to pay for an Emmanuel education in the coming year. If you have financial concerns because you are directly impacted by the COVID-19 pandemic, please complete this form to provide us more information on your circumstances. 

Each year students are required to either waive or enroll in the College's Health Insurance plan. If you already have health insurance and would like to waive enrollment in the College’s plan and have the $3,350 student insurance premium removed from your bill, you must submit a 2020-2021 health insurance waiver documenting your insurance no later than August 5th. To complete an enrollment form or waiver, visit 

To determine if additional documents are required to receive financial aid for the upcoming academic year, visit EC Online Services and select Financial Aid.” From the drop-down menu, choose view Required Documents.”  

If you applied for financial aid for the 2020-2021 academic year and are not missing any required documents, your financial aid will appear on your tuition billing statement in early July.

Housing and meal plan prices remain the same for the fall semester and may be found here. The default meal plan for students living in a residence hall with a required meal plan, is the semester block plan details are available at:

The fall 2020 tuition, fees, room and board prices may be found here. Tuition (and financial aid) is the same for face-to-face, hybrid and virtual courses.  Our faculty and staff are working hard to deliver the same quality experience in more than one modality. Although this semester will certainly be different, we plan to provide a robust academic and co-curricular experience.

Although student activities will be planned for the fall semester, due to a budget surplus from previous years, the Student Activity Fee will not be assessed for the Fall 2020 semester.

The Health and Wellness Fee of $55 per semester will be assessed for the Fall 2020 semester; students living on or off campus will have access to services from Health Services and the Counseling Center. 

Fall semester tuition bills, including financial aid, will be available during the week of July 6th.

Housing and Campus Services

At this juncture, Residence Life will store any remaining items for the rest of the summer. If you wish to retrieve your belongings, please contact the Office of Residence Life and Housing at 617-735-9746 or via email at  

For those who do not have a fall housing assignment or graduated in May that still have items on campus, these items must be picked up or plans made for shipping or storing off-campus no later than Friday, July 17, 2020. 

Residence Life is currently in the process of developing a guide to provide a more comprehensive overview of what the residential experience will be like. This guide will be shared in the coming weeks to provide details on schedules, health and safety protocols, expectations on adherence to new guidelines and more. There will be a phased move in schedule, which will be begin as early as mid-August. Students should watch their email for updates.  

All residential students will be required to leave their Fall housing assignment prior to Thanksgiving and will not return until the start of the Spring semester. A full move-in schedule will be provided in the coming weeks. 

The on-campus Bookstore is closed, but can continue to be accessed online. The Bookstore is offering free ground shipping on all orders. Plus, for any students with rental books, the Bookstore is offering free shipping labels to return the rental books by end of the semester. To reach out to the Bookstore, contact Bookstore Manager Keanna Hagood at 617 739-2232.  


Faculty members have worked to identify “physical-distancing friendly” summer research opportunities. While summer housing is not available, faculty members are providing rigorous, virtual experiences for students. All faculty applications for summer interns have been reviewed and notified at this time.  

Fall 2020 travel courses have been canceled. For semester programs, Emmanuel College continues to actively monitor the situation and decisions will be communicated approximately 60 days prior to program start dates. Information about spring 2021 programs will be communicated at the start of the fall 2020 term. Any additional questions about study abroad can be sent to   

Students who are making normal progress toward their degree remain eligible for admission to the U.S. and for students graduating in December 2020 or later, SEVIS records are active. However, travel restrictions may impact travel in the coming months. Students should confirm all travel restrictions in advance of any travel and ensure that they have all necessary documents in order to re-enter the U.S. All F-1 students should email Jill Meleedy at with any specific travel questions or concerns. All F-1 students should have a travel signature within the last year. If your travel signature will be older than a year when you plan to re-enter the U.S, please contact Jill Meleedy to request an I-20. Please review the CDC Travel Information. 

Normal visa processing is currently suspended. If your F-1 visa is expiring and you are currently outside of the U.S., please contact Jill Meleedy at If your visa expires and you are currently within the U.S., you can remain in the U.S. However, you will need to obtain a new F-1 visa the next time you re-enter the U.S. 

Please contact Jill Meleedy at to discuss your individual situation if you have concerns about re-entering later this summer. 

Absolutely. Requests may be submitted via email to Ideally, students will access forms and scan to us with a handwritten signature. Forms can be found here. If a form is unable to be printed and scanned, please include all pertinent information in an email. Requests will only be processed if sent from your secure Emmanuel College email address.   

Estimated processing time is 1-2 business days upon receipt of the request; however, we cannot determine delivery time due to availability of mail services. No overnight processing will be available. However, if requested, we will email an unofficial transcript copy to a recipient and indicate the hard copy will be mailed via USPS, if deadlines are a concern. Please note that official transcripts need to be sent via mail. Transcripts will not be available for in-person pick up.  Additionally, if any supplemental forms are required to be completed and sent with the transcript, please ensure the form is included with your transcript request. 

The Learning Commons staff will continue to provide detailed information regarding ongoing library services to faculty, students and staff on a dedicated page on the Learning Commons website.  

The Career Center is open and available from 8:30 a.m. - 4:30 p.m. Monday through Friday and ready to continue supporting your career development. You can continue to use this link to make an appointment: 

At your appointment time, go to the home page of HireSaints to access the link to your Career Advisor’s virtual room. 

Please consider your setting during the appointment time including, lighting, background, and privacy. If you have any questions, please do not hesitate to contact us at 

Employers are still recruiting fall interns and students should be actively applying for internships. Use HireSaints, LinkedIn, other search engines and make sure to meet with your Career Advisor to put together an internship search strategy. The Career Center’s Employer Engagement Team is actively working with employers to post job opportunities and connect employers to students. 

The ARC offers a number of services virtually to support students in their quest for academic success. Services include peer tutoring and study groups; professional writing, math, and science specialist assistance; academic coaching for time management and study strategies; writing and academic strategy workshops; and disability support services. 

  • To schedule an individual virtual, phone, or email appointment with an ARC Peer Tutor, ARC Writing/Math/Science Specialist, or Academic Coach, visit the Welcome Center at or contact the ARC for assistance. 
  • For a list of ARC tutor-facilitated study groups, visit or see the study group board outside of the ARC at LIB G-04. 
  • For information on academic strategy and time management workshops, contact or visit the Toolbox in ECLearn.   
  • For information about Disability Support Services, contact Alyson Czelusniak at  
  • To contact the ARC, email , call 617-735-9755, or visit LIB G-04. 
  • Connect with the ARC on Instagram or Twitter: @ecarcservices  

In the summer, the ARC offers virtual writing assistance and academic coaching. To make an appointment, visit the “ARC Summer Academic Support” schedule on WCOnline. For summer inquiries, email or, for Disability Support Services, 

Academic Advisors are available during the summer to meet virtually with students.  You may also email your advisor with any questions and you will receive a reply.  Students may also use the online appointment system, WCOnline, to schedule Zoom or phone meetings with their advisor.

In an effort to minimize the number of people traveling to and from campus, all Graduate and Professional Programs (GPP) classes will be held online-only for Fall 1 and Fall 2 sessions. The Fall 1 session will begin on September 8th and end October 25th and Fall 2 will run from October 26th until December 17th.

Health and Wellness

Emmanuel’s Counseling Center will continue to serve as a resource to current students over the summer months to ensure that student mental health needs continue to be met during this critical public health response.  Counseling appointments will be provided remotely by phone or secure video conference where appropriate. Counselor and client will collaborate to determine a plan based on student’s individual mental health needs, current location, and current public health recommendations. The Counseling Center encourages students to reach out by phone to discuss support as needed. The Counseling Center has also developed additional FAQs as it relates to their services for students with additional questions.   

Emmanuel College’s Health Services, along with the Emergency Preparedness Committee and leadership from across the College, are meeting regularly to review the evolving situation and current recommendations from the Centers for Disease Control, the World Health Organization (WHO) and Massachusetts state guidelines. We are closely monitoring the situation, relying upon the CDC and WHO to guide our screening and response protocols, and are taking measures to protect the health and well-being of our campus community. We will continue to provide updates to the community through the Emmanuel’s COVID-19 website. We would also like to remind the community to practice good hygiene and follow simple measures to lower your risk of getting sick.  

Health Services does not treat students over the summer months, but if you have a question or concern about COVID-19 or your health in general, please email Lauren Davis, Director of Health Services, who is happy to provide virtual assistance.  Please email Lauren Davis at 

For non-residential students, faculty and staff: 

If you have had close contact with someone with COVID-19 or you are not feeling well and are concerned you may have COVID-19, please contact your primary care provider (PCP) to discuss your symptoms. Your PCP may consult with local boards of health to determine if you should be tested for COVID-19 or if you should self-isolate.  

You may also call the Partners COVID-19 triage line at 617 724-7000 to speak with a nurse who will direct you to the Emergency Department if needed or help you schedule a COVID-19 test at an area clinic. 

In addition to contacting your PCP and/or a hotline, please email Lauren Davis, Director of Health Services, at so we can continue to assess the impact on our community. 

Yes, please email Lauren Davis, Director of Health Services, at so we can continue to track and assess the impact on our community. Health Services will collaborate with the Office of Human Resources.

The CDC continues to advise everyone to follow the steps below to protect against the spread of COVID-19: 

  • Cover your cough and sneeze. 
  • Wear a mask or face covering when going out into the public. 
  • Wash your hands frequently. 
  • Use a barrier, such as a paper towel or tissue, to touch commonly touched surfaces, such as any door handles and elevator buttons. 
  • Stop shaking hands. 
  • Under all circumstances, stop touching your face, eyes, nose, or mouth with your unwashed hands. 
  • Physical distancing—staying at least 6 feet away from all other people at all times.   

If you have a health hold on your account, it means part of your Immunization & Health Form is incomplete. Please email Kai Dover at to submit the form/vaccines or if you have any questions. 

The Immunization & Health Form is only due the first year you enter Emmanuel (not annually).  


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