Graduate Certificate in Management & Leadership Course Descriptions
The following courses are 3-credit courses.
MSM9011 Personal and Professional Leadership
Students explore issues of personality and individual style within organizations, as they begin to formulate a personal leadership philosophy. Personal change and paradigm shifts are examined and critical thinking skills are developed. Management and leadership definitions, philosophies and concepts are compared and applied to the workplace. The evolving role of the leader is differentiated from traditional management roles while the effects of the organization's culture, processes and paradigms on leadership are explored. Leadership issues of vision, influence, empowerment and inspiration are compared to management skills and processes.
MSM9013 Organizational Behavior
Leadership, motivation, communication, decision making and problem solving, as well as power and empowerment are all topics included in this course. The emphasis is on the human element in the organization. Employing a systems perspective, organizational structure and work design are explored to highlight their effects on employees.
MSM9015 Finance for Non-Financial Managers
Designed for the non-financial manager, students in this course will develop an understanding of the role of finance in the business organization. Topics include ratio analysis, creation of pro forma financial statements, sources of funds for financial operations, managing the cash flow process, the cost of capital and capital budgeting. In addition, the financial impacts of international operations will be explored.
MSM9018 Leading Effective Teams
Developing high performance teams is critical in today's organizations. Supervisory and participative leadership will be compared to team leadership with emphasis on style, versatility, trust building, facilitation, empowerment, conflict management and negotiation. The theory of transforming teams into workplace communities will be explored as a possible outcome of interteam collaboration.
MSM9019 Negotiation and Conflict Management
Alternative Dispute Resolution (ADR) processes and procedures help parties to a business dispute participate in a non-adversarial, collaborative search for mutually beneficial outcomes. Students will review and critically examine significant ethical, public policy, and other considerations that affect an organization's use of ADR processes and their potential impact on its operations. An analytical framework and strategies to effectively examine and address several key considerations will be developed. Students will analyze the dynamics of communication and practice fundamental conflict resolution skills, including effective oral and written communication.
MSM9028 Ethics and Diversity in the Global Business Environment
Students explore issues of individuality, ethics and diversity and how these affect individuals, groups and leaders in contemporary organizations. Issues of stereotype, bias and resistance are examined from both personal and organizational viewpoints, as are the elements of understanding and appreciating diversity. Students will be exposed to ethical and legal responsibilities of the manager's job and how ethics policies and plans affect all employees. Interventions are formulated and implemented to champion ethics and diversity in the workplace and in the community.