Help & Support

A variety of support types for all Emmanuel technologies.

  • Business Application Support

    Assist departments with their use of business applications.

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  • Educational Application Help

    Basic assistance for educational applications.

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  • IT Helpdesk Support + Services

    Walk-in support is available during business hours by visiting the IT Helpdesk in Administration Building, room 133.

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  • Learning Management System (ECLearn) User Support

    24/7 support for using ECLearn.

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  • Over-the-Phone Assistance

    The IT Helpdesk provides telephone support at 617-735-9966 on all Emmanuel technologies.

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  • Technology Training Group (TTG)

    Training resource covering commonly used business/collaboration technologies dedicated to Staff members on campus

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