Communication + Mobile Devices

Advanced telephone services utilizing Cisco VOIP technology.

The standard configuration for phone services on Emmanuel's campus is supported by Cisco VoIP (Voice over Internet Protocol). VoIP technology provides a number of advanced features including integration with Cisco Unity Voicemail services.

Available To:
Staff and Faculty

What does it do?

  • VoIP phones plug directly into a network ports instead of a dedicated analog phone ports and enable flexibility when moving between office areas.

  • Additional extensions to dedicated department lines may be added to Staff/Faculty phones upon request.

  • Local and limited long distance calling are available as basic telephone features.

Voicemail

  • All phones feature a dedicated extension that is assigned a voicemail box to receive and store messages for individual users as well as departments.

  • Password resets are available upon request as well as remote access to voicemail from off-campus.

Tutorials + Guides

For an overview on using basic calling functions, accessing Cisco Unity Voicemail or how to setup your voicemail box for the first time, please use the tutorial below:

Voicemail Service Tutorial

For an overview of the physical IP phone hardware and button features, please use the guide below:

Cisco 8841 Phone Guide

Providing legacy connections for fax machines and credit card readers.

Legacy hardware that utilizes analog telephone line connections are supported on a case-by-case basis. For more information, please contact the Helpdesk.

Request Service

Staff/Faculty members that require telephone and voicemail services at the time of hire will automatically recieve a dedicated line and IP phone as the default hardware configuration. For all other requests, please use the request form below:

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