Advanced telephone services utilizing Cisco VOIP technology.
The standard configuration for phone services on Emmanuel's campus is supported by Cisco VoIP (Voice over Internet Protocol). VoIP technology provides a number of advanced features including integration with Cisco Unity Voicemail services.
Staff and Faculty
What does it do?
VoIP phones plug directly into a network ports instead of a dedicated analog phone ports and enable flexibility when moving between office areas.
Additional extensions to dedicated department lines may be added to Staff/Faculty phones upon request.
Local and limited long distance calling are available as basic telephone features.
All phones feature a dedicated extension that is assigned a voicemail box to receive and store messages for individual users as well as departments.
Password resets are available upon request as well as remote access to voicemail from off-campus.
Tutorials + Guides
For an overview on using basic calling functions, accessing Cisco Unity Voicemail or how to setup your voicemail box for the first time, please use the tutorial below:
For an overview of the physical IP phone hardware and button features, please use the guide below:
Providing legacy connections for fax machines and credit card readers.
Legacy hardware that utilizes analog telephone line connections are supported on a case-by-case basis. For more information, please contact the Helpdesk.
Staff/Faculty members that require telephone and voicemail services at the time of hire will automatically recieve a dedicated line and IP phone as the default hardware configuration. For all other requests, please use the request form below: